Commercial pool care, testing & records

Who we look after

• Strata schemes and body corporates with shared pools and spas
• Motels, guesthouses and holiday parks
• Schools and education facilities
• Gyms, health clubs and leisure centres
• Councils and community facilities

The rules for public pools in NSW

In NSW, pools and spas used by the public, guests, residents or members are regulated under the Public Health Act 2010 and the Public Health Regulation 2022. Schedule 1 of the Regulation sets the operating requirements, including:

• an automated or continuous metered disinfectant dosing system, using chlorine or bromine
• minimum disinfectant levels (for example, at least 1.0 mg/L free chlorine for an outdoor pool and 2.0 mg/L for a spa, higher when pH is above 7.6 or stabiliser is used)
• pH between 7.0 and 7.8 for chlorine pools (7.0 to 8.0 for bromine)
• daily testing of disinfectant and pH, and more often when the pool is busy
• records of test results kept for at least six months

NSW Health’s Public Swimming Pool and Spa Pool Advisory Document sits alongside the law, with guidance on disinfection, microbiological criteria and managing risks such as Cryptosporidium. Councils register public pools and inspect them, so they need to be notified of your pool and of changes within seven days.

What we do for you

• Water testing monthly or more often: independent checks of free and combined chlorine (or bromine), pH, alkalinity and stabiliser, on a schedule that suits how busy your pool is.
• Logbooks and records: we record every visit, check your daily log sheets are being kept, and help you keep six months of records ready for council.
• Disinfection and pH control: setting up and checking your dosing system, probes and controllers so chlorine and pH stay in range.
• Microbiological sampling: we coordinate sampling with an accredited laboratory and walk you through the results.
• Commercial equipment installation: we supply and install commercial pool equipment, water monitoring and automated dosing and control systems.
• Equipment maintenance: pumps, filters, dosing equipment, chlorinators and heaters kept running, with faults reported straight away.
• Clean water: full cleans using our own vacuum systems, so debris never goes through your filtration.

Commercial equipment & monitoring systems

We supply and install commercial pool equipment, including water monitoring, automated dosing and control systems, so your pool keeps disinfectant and pH in range between visits. We’ll recommend a setup that suits your pool and how busy it gets, and keep it maintained afterwards.

Commercial pools we look after

• Osborne House
• Holiday Rental Specialists (holiday rental properties)
• AGH Camps (Douglas Park, near Picton)

The pool operator stays legally responsible for daily testing and compliance. Our job is to make that easier, and to make sure nothing gets missed between your staff’s daily checks. Running a holiday rental or guesthouse? See holiday rental pool care.

Sources: NSW Health: Public swimming pools and spa pools; Public Swimming Pool and Spa Pool Advisory Document; Public Health Regulation 2022.